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Pro-shop Attendant, - ResortQuest by Wyndham Vacation Rentals
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-90674038

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  Job posted:   Thu Jun 7, 2018
  Distance to work:   ? miles
  12 Views, 0 Applications  
Pro-shop Attendant, - ResortQuest by Wyndham Vacation Rentals

The Pro-Shop Attendant will interact with customers on a daily basis to assist in their tennis requests. As the main point of contact for the customers, the pro-shop attendant must be knowledgeable, friendly and able to multi-task.

**Essential Job Functions**

The main responsibilities of this position include greeting customers and enrolling customers in programs, answering phone calls, booking private lessons, informing customers of program and events, selling pro-shop merchandise and checking in players.

**#** **%** **Responsibility**

1. 25 Enrolling customers in programs

2. 20 Answering phone calls

3. 15 Booking private lessons

4. 15 Informing customers of programs and events

5. 15 Selling pro-shop merchandise

6. 10 Checking in players

**Non-Essential Job Functions**

Additional responsibilities may include straightening merchandise in the pro-shop, re-stocking pro-shop merchandise, assisting Court Attendants with their duties, monitoring players on courts, and any other duties requested by Director of Tennis and/or Tennis Manager.

**#** **Responsibility**

1. Straightening and re-stocking pro-shop merchandise

2. Assisting Court Attendant with re-filling water jugs and/or picking up balls

3. Monitor players on courts

**Scope/Financial Responsibility**

The pro-shop attendant must collect all fees required when enrolling customers in programs, booking private lessons and checking players in to play.

**Travel Requirements**

There are no Travel Requirements for this position.


**Minimum Requirements and Qualifications**

State the specific levels of the following that are needed to perform the minimum duties of the position. (e.g. college degree, 3-5 years public accounting experience, CPA)

a) Education - Must be in High School

b) Training requirements (licenses, programs or certificates) - N/A

c) Knowledge and skills (e.g. demonstrated ability to work under pressure, or possesses good written and oral communication skills) - Must possess good written and oral communication skills, must be detailed oriented and must be able to interact with customers

d) Technical Skills - must be proficient with computers and internet based POS system.

e) Job experience (number of years, type/level of previous experience) - Must have previous experience with POS, working with customers and/or receptionist type duties.

_Unless there is a legal requirement, experience will be accepted for the education requirement._

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